rummy joy
rummy joy
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This app is available for your device
rummy joy
This app is available for your device
Contact
+91 9099652717
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the rummy joy?
To log in, enter your registered mobile number in the app and verify the OTP sent to your phone. This will securely authenticate your account, eliminating the need for a password or email login. You can easily access your account with just your mobile number and OTP verification.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you still don't receive the OTP, click "send OTP" again and wait. If the OTP doesn't arrive, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to our customer support via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and download the latest version. Once installed, you should be able to log in and enjoy the updated app. This will ensure you have the most recent features and functionality.
Q1: What is the minimum withdrawal amount in the rummy joy?
In this app, you can withdraw a minimum of Rs. 100, which is a higher amount compared to other apps. Withdrawals are limited to the money earned from gaming, and do not include bonus funds. This means you can only withdraw the earnings you've accumulated by participating in gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in the app. This includes saving your Aadhar card, UPI information, and all bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services expedite the process, typically taking between 30 minutes to 3 hours. However, occasional payment delays can occur, requiring a wait time of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their customer care centre for assistance.
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